Returns & Refunds

Our Commitment

At HOFamely, we want you to be completely satisfied with your order. If there's an issue with your prints, we're here to make it right.

Refund Eligibility

We offer refunds or reprints in the following cases:

• Printing defects or quality issues
• Damaged cards during shipping
• Incorrect order fulfillment
• Cards not received within 30 days of order

Non-Refundable Items

Due to the custom nature of our products, we cannot accept returns for:

• Change of mind or buyer's remorse
• User errors in card design or content
• Minor color variations (due to screen differences)
• Low-quality source images provided by user

How to Request a Refund

1. Contact us at Contact@HOFamely.com within 14 days of receiving your order
2. Provide your order number and photos of the issue
3. We'll review your case within 2-3 business days
4. If approved, refunds are processed within 5-7 business days

Reprint Policy

In many cases, we prefer to reprint and reship your order at no additional cost rather than issue a refund. This ensures you get the product you wanted while maintaining our quality standards.

Contact Us

Have questions about returns? Email us at Contact@HOFamely.com